Game mode: Online official Type of issue: Misc Server type: PvE Region: EU
When i enter server list, the message appears - " Connection is broken. You need an Internet connection to play online"
I’m loading and installed game. After that, I start the game and in the main menu I see the inscription (Message) for 3 seconds - “Login - connecting to Funcom services”. After inscription (Message) disappears, I click in the main menu - “Play online”. I go to the server selection list and see the inscription (Message) - " Connection is broken. To play online, you need a network connection." After that, I click OK and go back to the main menu.
After reviewing recent problems in the game related to Windows 7, I clarify that I have Windows 7.
(Sorry for the bad English, I hope I described everything correctly.)
Unfortunately, this turned out to be a partial solution to the problem. Now the ping is from 100 to 200. At the first start of the list with servers, it is about 200. Before that, I played with ping 50-70, since the beginning of beta testing of the game. The server is located in a region that is related to me.
I am having this same issue and I am running Windows 8.1. My daughter and I both play and she was able to get hers to work, she has Windows 10, but I’m still stuck with that same message and cannot log in. I’ve followed what she did to get hers to work, but still nothing. It’s not just Windows 7, sadly.