so this is what i have

[2023.03.29-00.06.41:972][ 0]LogSilentEventQueue:Warning: Attempted to remove a Persistent Silent Event of category pse_Level which was not registered!
[2023.03.29-00.06.41:972][ 0]LogSilentEventQueue:Warning: Failed to remove persistent event. Category pse_Level
[2023.03.29-00.06.41:973][ 0]LogGameState: Match State Changed from WaitingToStart to InProgress
[2023.03.29-00.06.41:973][ 0]LogLoad: Took 9.998403 seconds to LoadMap(/Game/Maps/Startup)
[2023.03.29-00.06.41:973][ 0]ConanSandbox: Requested Message FlsLoggingIn. (Currently Active message NONE)
[2023.03.29-00.06.41:973][ 0]ConanSandbox: MessageBoxWidget: Logging In Connecting to Funcom Live Services
[2023.03.29-00.06.41:974][ 0]LogFuncomLiveServices:Error: Setting ‘GetBanInfoFunctionName’ was not found in section ‘FuncomLiveServices’ of *Engine.ini
[2023.03.29-00.06.41:974][ 0]LogFuncomLiveServices:Error: Setting ‘IsFlsPlayerBannedUrl’ was not found in section ‘FuncomLiveServices’ of *Engine.ini
[2023.03.29-00.06.41:974][ 0]LogFuncomLiveServices:Error: Setting ‘SetFlsPlayerBanUrl’ was not found in section ‘FuncomLiveServices’ of *Engine.ini
[2023.03.29-00.06.42:077][ 0]VivoxCore: Created VoiceClient
[2023.03.29-00.06.43:228][ 0]LogD3D11RHI: IDXGISwapChain::SetFullscreenState returned 887a0022; waiting for the next frame to try again.
[2023.03.29-00.06.43:228][ 0]LogStreaming:Display: Suspending async loading (1)
[2023.03.29-00.06.43:279][ 0]LogStreaming:Display: Resuming async loading (0)
[2023.03.29-00.06.43:287][ 0]LogLoad: (Engine Initialization) Total time: 37.99 seconds
[2023.03.29-00.06.43:287][ 0]LogExternalProfiler: No external profilers were discovered. External profiling features will not be available.
[2023.03.29-00.06.43:333][ 0]LogRenderer: Reallocating scene render targets to support 1920x1080 NumSamples 1 (Frame:2).
[2023.03.29-00.06.43:404][ 0]LogFuncomLiveServices:Error: GetFlsBuildVersion Failed: Invalid URL
[2023.03.29-00.06.43:431][ 0]Network:Display: Presence: “” => “PS_MainMenu”.
[2023.03.29-00.06.43:470][ 0]LogMediaAssets:Warning: UMediaPlayer::OpenSource called with null MediaSource
[2023.03.29-00.06.43:503][ 0]LogAnsel: We reckon 0.010000 meters to 1 world unit
[2023.03.29-00.06.43:575][ 1]LogWmfMedia:Warning: Possible loss of audio quality in stream 0 due to sample rate != 44100 Hz
[2023.03.29-00.06.44:410][112]LogFuncomLiveServices:Error: In RepeatPlayFabClientRequest: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest)
[2023.03.29-00.06.44:410][112]LogFuncomLiveServices:Error: In Login: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest)
[2023.03.29-00.06.44:411][112]LogFuncomLiveServices:Error: Login failed: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest).
[2023.03.29-00.06.44:411][112]ConanSandbox: Requested Message FlsLoginFailed. (Currently Active message FlsLoggingIn)
[2023.03.29-00.06.44:411][112]ConanSandbox: MessageBoxWidget: Failed to Login! Steam online services are unresponsive.
[2023.03.29-00.06.44:412][112]ConanSandbox:Error: Failed to update friends and entitlements, UserIdRepl is not valid.
[2023.03.29-00.06.44:412][112]ConanSandbox: Force closing message box type FlsLoggingIn.
[2023.03.29-00.06.46:492][469]ConanSandbox:Error: Not Logged in due to: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest)
[2023.03.29-00.06.46:492][469]ConanSandbox: Requested Message FlsLoggingIn. (Currently Active message NONE)
[2023.03.29-00.06.46:492][469]ConanSandbox: MessageBoxWidget: Logging In Connecting to Funcom Live Services
[2023.03.29-00.06.46:913][533]LogFuncomLiveServices:Error: In RepeatPlayFabClientRequest: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest)
[2023.03.29-00.06.46:913][533]LogFuncomLiveServices:Error: In Login: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest)
[2023.03.29-00.06.46:914][533]LogFuncomLiveServices:Error: Login failed: The account making this request is currently banned Request Failed. Abandoning further attempts. (request type: struct PlayFab::ClientModels::FLoginWithSteamRequest).
[2023.03.29-00.06.46:914][533]ConanSandbox: Requested Message FlsLoginFailed. (Currently Active message FlsLoggingIn)
[2023.03.29-00.06.46:914][533]ConanSandbox: MessageBoxWidget: Failed to Login! Steam online services are unresponsive.
[2023.03.29-00.06.46:915][533]ConanSandbox:Error: Failed to update friends and entitlements, UserIdRepl is not valid.
[2023.03.29-00.06.46:915][533]ConanSandbox: Force closing message box type FlsLoggingIn.
[2023.03.29-00.09.22:551][542]LogOutputDevice:Display: Bug report upload completed with result code 200, took 0.161 seconds.
[2023.03.29-00.10.50:796][154]LogFriendsManager:Error: Failed to change polling interval for inactivity, FriendsManager not initiliazed.
[2023.03.29-00.12.39:934][950]LogOutputDevice:Display: Bug report upload completed with result code 200, took 0.249 seconds.

I don’t know what a great deal of this means but the bit that says “ The account making this request is currently banned” is pretty telling.

yeah, but then says

they told me me and my clan would get unbanned and all my teammates got unbanned except for me, i reach out to them and they said sorry we will fix this as soon as possible, this was almost a year ago

These types of inquiries need to be made with the Zendesk, not posted on the forum. Best of luck to you.

i have, for over a year and no response… so im hoping someone here can help in some way shape or form

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