Paid Premium Subscription account, still reflected as free account, have not heard back from CS

Age of Conan Support
1

I paid for a premium account, still showing as free account, filed a ticket and have not heard back from Funcom. Ticket #1178895, @AndyB , I’d appreciate any help or advice people may have…

2

Always happy to help! My advice is to find a good game.

3

Was the payment succesful or did it fail?