Good evening .
Certainly the lack of optimization on the console platforms and the capacity of the servers represents a problem.
But it should be noted that the behavior of certain players who do not respect the rules and wrongly consider that the servers belong to them makes the situation worse.
Faced with this type of selfish and indelicate player, it is up to you to report them.
réglas d’utilisation des serveur Funcom
You could proceed either with the help menu on the game’s home page, or at this address:Zendesk