Problem with Crom Coins

Basic Info:

Platform: Steam
Issue Type: Bazaar
Game Mode: Online Private
Server Type: PvP
Map: Custom (please specify)
Server Name: Heldamar[RP]
Mods: Pippi.pak ModControlPanel.pak NorthernTimber.pak AGmods_Building_Materials.pak Beyond_Decor_II.pak LBPR_Collision_Update_Add_On.pak OblivionAdditionals.pak RavencrestCouriers.pak Shanis-Stuff.pak SvS_Extended.pak HeldamarRPDecor.pak Pythagoras_Support_Beams.pak ExilesExtreme.pak Attic-Hair.pak femaleNewFaces.pak maleNewFaces.pak Cookie_Skinnery.pak EvilSA.pak ForgottenDepths.pak JCF.pak Agonys-Attic.pak immersivearmor.pak ipcm.pak EvilsCabinet.pak HighmanesArsenal.pak Beyond_Forge.pak MultiChar.pak LCDA_bestiary.pak H_Necro.pak Devious_Desires.pak Exiled_Heroic_lvl_System.pak Heldamar_3Era_Vol2.pak Heldamar_3Era.pak No_Building_Placement_Restrictions.pak ModAdmin.pak RoleplayRedux.pak Heldamar_Codex_v2.pak TotImmersiveHud.pak TotWalk.pak TotAdmin.pak TotChat.pak TotCustom.pak


Bug Description:

I tried to buy Crom Coins. Steam transaction went correctly, but I received pop-up that coins could not be added to my inventory, and I have to relog. Done that - no change. So now I do not have coins, and my PayPal account was already debited.ded


Bug Reproduction:

1.Open Bazzar 2.Click, buy coins 3. buy coins on Steam 4. get back to the game

1 Like

I purchased coins a week ago on PS5 transaction went through but Crom Coins didn’t hit my account till next day. I have heard Zendesk fixes the issue fast.

1 Like

Greetings @wqrwialka ,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

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