Sanctuary of the Serpent - fall through the mesh

Game mode: Online official SIPTAH
Type of issue: Bug
Server type: PvE
Region: EU


When I’ve completed the Serpent Vault and went to the exit, instead of opening the door my character felt through the floor and dropped undermesh. Fortunately I’ve got some buff sigils on me so I managed to survive the fall damage. After a short flight, my char was dropped on the coast with low hp, you can see it on the map.

Greetings @SireneLoreley,

Thank you for your report. Our team is aware of this issue and it should be addressed on the next hotfix.

Apologies for the inconvenience.

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