Server crashing, no Zendesk response

[calebmd89]

Platform: PC/STEAM
Issue Type: SERVER - NO RESPONSE FROM ZENDESK
Game Mode: PVE-C
Server Type: OFFICIAL
Map: EXILED LANDS
Server Name: OFFICIAL #1942
Mods: NONE

Every single day, multiple times a day, for various amounts of time, the server shuts down. Ive put in 4 tickets and everytime they say solved and give me no response. The mods on the forums close my topic everytime i post it. What are we supposed to do here? I dont think responding to players whove spent alot time and money on the game is too much to ask.

Official server #1942 PvE Conflict - g-portal.com Downtime History - BattleMetrics

[ZahMaiatt]

Greetings @calebmd89 ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidelines here:

Official Servers - Terms of conduct, guidelines and procedures

Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …