Server down - server #1976 is down again

I cant believe this. The #1976 server was down for almost all day on this Saturday September 11th and now it just went offline again and it is not even showing on the list.

I was in the middle of combat and I will pretty sure die and lost all my equips.
There is now way to open a ticket to request my equip back… This is the worst costumer service I ever see in a game.

Hey there,

Please use our Zendesk platform to report official server problems, outages or infractions.
https://funcom.zendesk.com/hc/en-us

Thanks.