Server ping issue

havent been able to log into my server for over a week due to ping, all other servers show a ping of less than 100 while 1728 shows between 300-9999.

any idea how to fix? ive unistalled/reinstalled conan, steam, and battleeye, tried using a vpn, unistalled AV software, all to no avail.

Greetings @LostKing7x ,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

https://funcom.zendesk.com/hc/en-us/requests/new

You can read the full version of the Guidelines here:

I submitted a ticket on 7/16 to no avail

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