Still unable to connect to private server after PC Hotfix (18.6.2020)

Game mode: Online private | Single-player
Type of issue: Crash
Server type: PvE
Region: Oceania


The ‘Connection lost to server’ issue is still ocuring after the latest patch. According to the server list in Steam, the server is active and running. In game the server is still listed with a ping of 9999.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Select private server from server list.
  2. Loading screen appears.
    3.Kicked back to main game menu with ‘Connection to server lost’ error.

If you are the server owner, I would suggest contacting the server provider, and/or chatting with the Admin Discord for suggestions.

If you are not the server owner, maybe try direct connecting until your server owner is able to resolve the issues.

Almost the same for us, since hotfix 18.06. The first person to join can play without issues and everyone after that, either gets “Authentication Failed” or “Connection Lost” over and over and connects with a 9999 ping every time. Still trying to find a workaround for this issue.

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