Surge caused server crashing; it's a waste of our hard-earned surge energy!

[wangjievibeke]

Basic Info:

Platform: Steam
Issue Type: Other
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Isle of Siptah
Server Name: 6452
Mods: =MODS=

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Bug Description:

I was doing suge, and then the server crashed. I can’t login into the server anymore; the ping is 9999.

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Bug Reproduction:

=BUG REPRO=

[Ivor_Bigjuan]

Everyone on Official PVE 1020 Exiled lands are having ping issues too, I keep disconnecting every 15 mins or so.

[MENISTHETURK]

in our server when there are about 20 players the ping explodes. is it the same situation for you?

[Yeti_Duncan]

All US servers are down.

[HighSaint]

Greetings wangjievibeke!
Thank you for reaching out to us.

In order for our team to properly assess your issue, could you please send us the logs of your game the moment the crash happened please?

We’ll be waiting for your reply!

[wangjievibeke]

Please have a check. I was doing a level-3 surge that cost at least 1000 surge energy.