platform: xbox s series
problem type: Official server performance
game mode: online multiplayer
server type: pvp
region: eu
map: exiled lands
server name 2105
error description: can happen at any time, the server restarts removing all players from the server
Greetings @Triton30 ,
Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:
https://funcom.zendesk.com/hc/en-us/requests/new
You can read the full version of the Guidelines here: