Hi there @Mrsmoov! Sorry to hear you’re having billing issues. We are not able to directly assist you with billing and money issues on the forums here, but I can confirm your ticket has been received and will be addressed as quickly as possible. We’ve been slammed with requests recently so wait times are longer than anyone would like.
We appreciate your patience and understanding while we work to get to your ticket. In the meantime, however, we must remind you to not fight with other users and mind our Social Guidelines. Calling other people names isn’t going to make your issue resolved any faster 