UE4-ConanSandbox Game has crashed - after starting either Single Player or Official Online [NO MODS]

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Basic Info:

Platform: PC
Storefront: Steam
Issue Type: Crash
Game Mode: Both Single Player and Official Server
Server Type: PvE
Server Name: 1730
Mods: None


Bug Description:

UE4-ConanSandbox Game has crashed when loading Single Player or Offiicial Server. The game ran great until the 9/1 update. It last ran on 8/31 and earlier without crashing. Verify files from steam has no effect. Rebooting has no improvement. Updated drivers did not fix the issue.


Bug Reproduction:

Launch the game to Main Menu. Choose either official server or single player. Game starts to load with the progress bar at the bottom then crashes with "UE4-ConanSandbox Game has crashed and will close in the title and Fatal Error in the body. Sent error report to Funcom on each instance.

Here is the last bit from my log files:

LogNotifications:Error: AMQP failed opening SSL/TLS connection
LogNotifications:Error: AMQP failed opening SSL/TLS connection
LogNotifications:Error: AMQP Consumer failed to connect over TLS connection.
LogNotifications:Error: AMQP Producer failed to connect
LogNotifications:Error: AMQP library error in Consumer closing connection: socket is closed
Main:Display: Creating ServiceActors for “/Game/Maps/ConanSandbox/ConanSandbox.ConanSandbox:PersistentLevel.BaseGameState_C_0”…
Main:Display: Registered service actor “BP_ComboRulesLookup_C” with interface “/Game/Systems/Combat/ComboSystem/BP_ComboRulesLookupInterface.BP_ComboRulesLookupInterface_C”.
LogUObjectGlobals:Warning: Failed to find object ‘Object /Game/Maps/ConanSandbox/ConanSandbox.ConanSandbox:PersistentLevel.BP_ServerSettings_C_2.SceneComponent_2’
LogScriptCore:Warning: Script Msg: CacheAchievements or CacheAchievementDescriptions - Invalid player state
GUI:Warning: Code: UConsoleUserSettingsSave::MarkConsoleSettingsAsDirty() called to flush settings on PC; flushing all .ini files in response.
LogConsoleManager:Warning: Setting the console variable ‘t.MaxFPS’ to ‘0’ with ‘SetByGameSetting’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘999’
LogConsoleManager:Warning: Setting the console variable ‘r.VolumetricFog’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘1’
LogConsoleManager:Warning: Setting the console variable ‘r.MotionBlurQuality’ to ‘3’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘0’
LogMemory: Platform Memory Stats for WindowsNoEditor
LogMemory: Process Physical Memory: 2182.88 MB used, 2314.02 MB peak
LogMemory: Process Virtual Memory: 4440.22 MB used, 4440.22 MB peak
LogMemory: Physical Memory: 7624.67 MB used, 8692.99 MB free, 16317.66 MB total
LogMemory: Virtual Memory: 10305.13 MB used, 8692.99 MB free, 134217728.00 MB total
LogThreadingWindows:Error: Runnable thread TaskGraphThreadBP 6 crashed.
LogWindows:Error: === Critical error: ===
LogWindows:Error:
LogWindows:Error: Fatal error!
LogWindows:Error:
LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000004
LogWindows:Error:
LogWindows:Error: !0x0000000000000000
LogWindows:Error:
LogWindows:Error: Crash in runnable thread TaskGraphThreadBP 6
LogExit: Executing StaticShutdownAfterError
LogWindows: FPlatformMisc::RequestExit(1)
Log file closed, 09/02/22 19:25:42

Check and see if installing the VC++ Redistributable from Microsoft will fix it per the other forum posting:
[After 3.0 patch cant play - PC Discussion / PC Bug Reports - Funcom Forums]

I went to: Latest supported Visual C++ Redistributable downloads | Microsoft Docs
and downloaded https://aka.ms/vs/17/release/vc_redist.x64.exe which is supposed to be the distributable for VS 2015 - 2022 and get the same error.

ConanSandbox-backup-2022.09.03-11.13.42.log (58.5 KB)

So far, I have tried:

  • Upgrading video card driver

  • Installing vc_redist.x64.exe for VS 2015-2022

  • Installing vc_redist.x86.exe for VS 2015-2022

  • Verify Integrity of files on Steam

  • Upgrading Windows 21H2 19044.1949

  • Finally, I uninstalled/reinstalled … that was really my last resort, but I was able to log in to an official server today.

If you had mods like me: check your modlist and delete all inside the file (noot the file itself) and save it empty. That restores my game :wink: maybe easier then relooad all the files…

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