Unable to get new pets

Greetings :-). I am unable to get new pets in my single pc game. I pick the baby pet up and nothing goes into my inventory. I do not increase in weight so it’s not in my inventory but invisible. I get no message that I have too many pets. I say this next statement because someone suggested I’m trying to pick up a dead cub/baby and that’s why it’s not working. The cubs/babies are alive and well when I pick them and they disappear from the world when I pick them up. After that, nothing. They are not in my inventory. Thank you for your help.

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