Unable to log in due to repeated errors. *PS Official server PVE #4064

[Treeyou_anyone]

Basic Info:

Platform: PlayStation 5
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 4064

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Bug Description:

Occurred around 16:00 JST (07:00 UTC) on September 22, 2023 When entering the area, an error occurs repeatedly and login becomes impossible.

・Official server PVE #4064
・Coordinates around GH-56
*See image Below is what we know.

*When entering the same area
・No errors when offline
・No errors on other online servers
・No errors around yesterday (September 21, 2023 JST23:00 UTC14:00) I will report here.

Also, this occurs regardless of the DISC.
*Confirmed to occur in both the North American version of ConanExiles and the Japanese version of ConanOutcasts.

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Bug Reproduction:

Currently, this occurs when the corresponding area of ​​this server is infiltrated.

*After reporting to your company Zendesk, I received a reply and posted it in the forum. (TICKET ID #150180)

Please check and respond.

[Treeyou_anyone]

@community, please help with this issue.

[Treeyou_anyone]

Earlier today, measures were taken at the link destination.

Postponing of the Live Events

Hello, fellow Exiles, We hope you have the opportunity to delve into the new changes we implemented. However, we identified a crash that seems to be related to live events and therefore we will disable them until we have more information on how to solve this. Thank you for your time and happy conquering.

I will wait for the server reset tomorrow (05:00 JST 23rd = 20:00 UTC 22nd) and check the behavior.

[Treeyou_anyone]

JST 23rd 05:30 (UTC 22nd 20:30),

You have successfully logged in to the character that entered this problematic area.
Also, no error occurred.

However, to rule out other factors, I will observe the progress throughout the day.

[Treeyou_anyone]

I checked until today and no similar error occurred.

Thank you for the correction.

[Sarealac]

Hello,

Thank you for letting us know and for the information you gathered!

If anything like this happens again, please let us know and we’ll look into it