Unable to use purchased item

Platform: PlayStation 4
Issue Type: Bazaar
Game Mode: Online Private
Server Type: PvP
Map: Exiled Lands
Server Name: Eydis Ylva

Bug Description:

I purchased the Lion Head emblem icon last week but when I go to use it for my clan banner, it’s still locked. I’ve checked for updates, exited and rejoined the server, and restarted game application. I even waited for at least 24 hours to see if was going slow and needed time to process. I’m not sure what else to do. I hope you guys can resolve this issue. I’m bummed out cause I’ve been wanting to use it for awhile since it was added to the Bazaar.

Greetings BlackWolf_James!
Thank you for reaching out to us and welcome to our forums!

The issue regarding the Lion Head Emblem has been reported to us by some players and our team is already aware of it :slight_smile:
Thank you for reporting it to us BlackWolf_James!

Have a great week!

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