Where are my Crom Coins

I made a purchase of Crom coins on 10/09/22 through the game on my PS5. I have the email confirmation and my bank statement but still no Crom coins in the game. What do I do?

Greetings Exile,

Please submit a ticket to our Help center so the Funcom team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!