Where are my crom coins?

I purchased Crom Coins early Friday. Its Saturday i restarted my game twice and i still have not recieved them. Alternatively, i accidentally bought them AGAIN today and i still have nothing. Thats a good bit of money for me to have absolutely no coins from it, anyone else having this problem?

I sent in a ticket and havent had a response for a day and a half. Its ridiculous.

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