While I was in the game all my structures disappeared - Official Server #1043 - PvE Conflict

[Narelle]

You can read the ToS, it is also mentioned there how to contact ZenDesk who are the ones dealing with issues on official servers:

Official Servers - Terms of conduct, guidelines and procedures

Official servers' guidelines Introduction Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement. By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines. Please read through and consider the spirit of the guidelines, not the specific wording. We reserve the right to modify these rules. We will notify players in advance of any …