First, I appreciate this obviously well thought out, respectful, constructive feedback. So kudos to that.
Now then, a couple of things. Consoles are usually behind PC’s when it comes to parity patches, but not by much (and Funcom has been doing better with this, or at least really trying to). Mostly, this has to do with the certification process. Both PS4 and Xbox have certification requirements, and each patch can take longer then others to complete said process. On Steam, there isn’t a certification requirement, if Funcom has a patch ready to go, they can push it out and have it ready for us in an hour. On Xbox? The same thing can take a week (or longer even! The Halloween Patch to turn off the Halloween content was a mess in this regard). So hotfixes usually get lumped together for console.
This week, we on PC, will see our 3rd hotfix. Console players will see their first, but it will be all 3 lumped together. You can read about the plan for the hotfix stuff for this week here, if you wish. Now major patches, Funcom has done a pretty good job lately of launching the patch for everybody on the same day (I don’t have the greatest memory sometimes, but the last two major updates came out on the same day for everybody if I recall correctly), it’s the hotfixes that typically get consoles a bit behind. And it’s mostly because PC is more convenient due to that certification stuff, and if there are issues (which there was in the most recent hotfix last week), PC players can serve as a bit of a test subject (so there are some advantages). And I’m not saying that Funcom couldn’t find ways to maybe improve on this, maybe they could. I’m just giving some additional information on all of that stuff.
Next, performance on building stuff. Right now on testlive (which is a public beta testing ground), there is a major patch going through the testing rounds. The patch notes are here, though I would like to redirect you to the Steam page here (I know, it’s PC, but bare with me). Click here to access the same set of notes, but it’s got a little extra couple gifs here. Scroll down the page until you see the 2 gifs (it will be very obvious). That is what is coming next for us all (same link already given, but here it is again if you want to see current ETA plans for testlive release). It’s a major improvement to building performance and load time. This isn’t the only performance update coming either, as outlined in the first link I provided in this response.
As far as reaching out, Twitter (and Funcom would be the first to admit to this) isn’t great for getting a response back. The best place to receive feedback and responses? Right here, on the official Forums. Funcom has admitted multiple times that they don’t feel they are hitting the mark with communication, which is one of the reasons @Ignasi was brought in. It’s definitely getting better, but if you really are hoping to hear back faster about feedback and questions, hit up these forums instead of Twitter (just my advice).
That’s all I got for now, good hunting!