After July 9 update the game keeps crashing continuously

Basic Info:

Platform: Game Pass
Issue Type: Crash
Game Mode: Single Player
Server Type: =SERVER TYPE=
Map: Exiled Lands
Server Name: ‘none’
Mods: ‘none’

Bug Description:

After July 9 24 update the game crashes with fatal error continuously

Bug Reproduction:

The crash happens every few minutes playing also immediatelly when teleporting to other area while the are is loading. I’ve not figured out any particular action that triggers the crash, but it look that the crash happens faster when joining tralls (note that the localization is “Spanish”). Before july 9 update, the game crashed as well with Fatal error some times, normally after playing for some hours, now it happens every few minutes or even less than a minute.

After literally almost 100 crashes I suspect that saving the game crashes the client. The client gets frozen, but the game is correctly saved, and then the client doesn’t recover (while music and sound effects can still be heard as if the game were still running for few seconds or minutes more before the “Fatal error” message)

After every crash, when I start the game, my character and companions are quite close to where they were when the game crashed. Which means that:
Or saving the game caused the crash, while the game was correctly saved.
Or having a crash triggers a save game.

Greetings Mandoble!
Thank you for your report.

Can you please share your log file with us where these crashes have occurred?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

1 Like

Thanks for the reply HighSaint,
Note that the version I use is that of Windows Store/GamePass Ultimate, running from XBOX app for PC, so the folders are different.

Follows my save folder, which includes some minidumps in the log folder:
SAVE Folder.ZIP

And the logs of four crashes:
ConanSandbox.log (7.7 MB)
ConanSandbox-backup-2024.07.12-12.20.42.log (1.7 MB)
ConanSandbox-backup-2024.07.12-12.30.00.log (2.7 MB)
ConanSandbox-backup-2024.07.12-12.51.23.log (5.8 MB)

Using the XBOX App, I don’t have control on the DLCs that are loaded, but it looks the “Regional Specific DLC” from Funcom Oslo AS is used. This could explain so many text in Spanish in the log files.

Hope this helps, thanks.

Four more crashes in a row, all of them happening less than 20 seconds after loading the game, in all the four cases after or while teleporting to the frozen North without tralls following me. The first three crashes happened just while loading the new position (loading screen), the last one 5 seconds after being teleported into the new position.

ConanSandbox.log (1.0 MB)
ConanSandbox-backup-2024.07.12-22.03.10.log (6.2 MB)
ConanSandbox-backup-2024.07.12-22.06.04.log (1019.1 KB)
ConanSandbox-backup-2024.07.12-22.08.59.log (915.8 KB)

BTW, and just in case, today there were both, new version of PC XBOX app and new version of NVidia drivers and the Fatal Error happens the very same.
It must be something introduced with the last Conan update.

And what is most incredible, it crashed as well just pressing “Quit” from in-game menu.

Thank you for your reply Mandoble!

In that cause, we suggest that you delete all the .db files to see if the issue still persists.
If you want to keep a save, have the game.db and the one backup with the greatest number moved to another folder in your PC.

Also, please confirm if you have the following files + folders in your Conansandbox → Saved Folder please:
Config; Logs; SaveGames; blacklist.txt; CheckGameDb.bat; dlc_siptah.db; game.db; ModControllerCache.json; Readme.txt; ServerCleanup.bat and sqlite3.exe.

Finally, please verify the integrity of your files and let us know if the issue persists.

We’ll be waiting for your reply!

Remember I use XBOX Game Pass Ultimate version, so the folders are different:
In the game installation path:
E:\XboxGames\Conan Exiles\Content\WindowsNoEditor\ConanSandbox\Saved
CheckGameDB.bat
Readme.txt
ServerCleanup.bat
sqlite3.exe

Now in my user folder:
C:\Users\MyUserName\AppData\Local\ConanSandbox\Saved
Config (folder)
WindowsNoEditor (folder)
CharacterLOD.ini
Compat.ini
DeviceProfiles.ini
EditorPerProjectUserSettings.ini
Engine.ini
Game.ini
GameplayTags.ini
GameplayTagsList.ini
GameUserSettings.ini
GraniteCooked.ini
GraniteCookedMod.ini
Hardware.ini
Input.ini
Lightmass.ini
Scalability.ini
ServerSettings.ini
Logs (folder)
UE4CC-Windows-08B40A2B42A5CBC73E0C8CB77890E966_0000 (folder)
UE4CC-Windows-0053D4744DE8DDEF5FE05FBD4B037981_0000 (folder)
UE4CC-Windows-346CD2BC45340A7FE3CC789ED26D3DA1_0000 (folder)
UE4CC-Windows-491E10094D42E54C6E5011A2AC9D345C_0000 (folder)
ConanSandbox.log
ConanSandbox-backup-2024.07.13-00.02.48.log
ConanSandbox-backup-2024.07.13-00.25.22.log
ConanSandbox-backup-2024.07.13-07.12.36.log
ConanSandbox-backup-2024.07.17-17.14.15.log
ConanSandbox-backup-2024.07.17-17.17.49.log
last-game-owner
session-length-tracker.json
game.db (There is always a single version of game.db)
ModControllerCache.json

While Siptah is installed, there is not any dlc_siptah.db

Using the XBOX App “Check and Repair” on the game does nothing, I assume everything is correct.

Running CheckGameDb.bat with my game.db always returns “Ok”.

Hope this helps.