Hi, i just got the game… played it once after installing. the second time i wanted to play i got an issue and couldn’t find a solution online. all the numbers/stats in the ark, the locations on the maps, enemy stats & my stats are question marked for some reason and i cant figure out why “new users…

Are you playing on an English Windows device or from another country / language?

yes my pc is in Arabic language. i changed the language to English UK but still having the same problem should i change the region too?

Is it all the numbers or only some? Those could be a “.” or “,”

didnt understand what u mean by “.” or “,” but the numbers that are not showing are when i press load, the save have question marks all over. the date and session number are not showing but the time of the save and the location are showing. "example, 3:54 ???/?/? session ? “the ark” " my mutants …

update, i uninstalled and downloaded the game again. the problem persists

i downloaded the game on another pc and still having the same issue. “i thought it might be because of steam cloud” so i deleted my save file and nothing changed. i will ask for a refund, cant get customer support “getting sent here”, tried talking to them on twitter with no response, didnt find a …

Please note that it’s weekend. Noone from funcom is in the office right now. The past 11 hours it’s also been night in Europe, so you’re only left with any willing volunteer NA moderators. Issues get sorted out asap after the weekend’s over however.

thank you for clarifying, my bad. our work days are a little different here and didn’t think about that

Hey Ibrahim! Have you also tried changing the region on your PC to US or UK? I’m in talks with the dev team and checking with them what can be done.

hi! yes i have changed it to UK but it did not work. i also tried to change the download region in steam with no luck. thank you so much, keep up the good work :+1:

All numbers/stats turned into question marks icons. cant even see my mutants levels

Archive Mutant Year Zero Technical Support

Jens_Erik June 7, 2019, 8:32am 12

Then this looks like a bug that needs to be patched by the developers and not something you can work around

I’ve reported it to the Bearded Ladies

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All numbers/stats turned into question marks icons. cant even see my mutants levels

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