Ancestral Knowledge Lost

Basic Info:

Platform: Xbox Series X
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: #2502

In “Age of Sorcery Part 1” I completed the entirety of the battle pass and redeemed all the unlocks. When I logged into the server on 24 Dec, all of my ancestral knowledge from the battle pass and bazaar were gone. I had armor with battle pass transmogs and I cannot re-equip them. This problem also exists in single-player mode. Even the new Storglass Sanctum set is unavailable to me in game, yet it says I own it.

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Greetings @Alexrukuss and welcome to the forums!

Thank you for taking the time to report this situation to us.

Regarding the missing content, could you kindly provide me with a screenshot of how it is showing up on your end and your Funcom id?

Please feel free to PM me with the ID should you prefer.

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