Can I have some Customer Support please?

Hello there!

I have an open Customer Support request for more than 6 months now, and I keep receiving this marvelous template as a reply:

Greetings Exile,

We currently experience a high number of contacts from our community, and regret not having been able to do an in depth investigation on the issue you reported.

We hope it has already improved on its own. However, if this still impacts your experience on official servers, please feel free to get back to us and let us know.

Thank you for your patience and understanding.

Obviously, my issue can’t resolve on its own. Can this be looked into? Thank you!

Greetings Exile,

Thank you for reaching out. Please share your ticket number and we’ll ask someone over at the Help center to follow up.

We await your reply.

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Hello,

Thanks for replying. Request ID is #105281, created on March 24, 2023 18:03.

Thanks again.

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As A suggestion might want to personal message to make sure. @VanDerSmall no it’s not. Hopefully this all works out for you

Oh, thanks for the advice!

I thought that the thread was now hidden and only available to Community Support members.

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