Cannot Login to any Private Server

Game mode: [Online private]
Type of issue: [ Bug]
Server type: [PvP]
Region: [America]


I am simply unable to log in to ANY private server, regardless of whether it requires mods or not. When I try to log in for the first time, it loads for awhile and comes back saying if failed to connect. Any further attempts will go almost immediately to the error. “Authentication failed!”

I have tried logging off and back on, and even tried reinstalling the game. I still get the same error every time.

I am still able to go into official servers without issue.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.start game
2.attempt login to private server

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