Login failed / Authentication failed

Game mode: Online private
Type of issue: Crash | Bug | Performance | Misc | Whatever
Server type: PvE
Region: Europe / Germany

The first login attempt always fails. “Failed to join requested game.” and an Ok Button, where I can press the A button on my controller. I’m playing on PC and never used a controller with a computer.

The server wont let me connect now either, because there is a ghost with my ID online.
“Could not connect to server. Authentication failed!”

Verifying gamefiles and reinstalling didnt do the trick.

Sometimes I need 3 hours to login or give up and play something else.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

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