Cant connect to server 7000

I was disconnected and now i cant load back into the server. It gets stuck on the server loading screen, the loading bar fills up and then after a few minutes it sends me back to the start screen. How can i fix this? … Old characters on differend servers load just fine. I tried a hard reset and deleting local saves

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Welcome to the Forum You can make a Zendesk report to Zendesk Funcom
com sorry puppy was helping me. @XReflexian

Greetings Exile,

Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:

You can read the full version of the Guidelines here:

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