Cant get Sanctuary mission when have Garden key , and also told I don't have Garden key when I do

I have Galahad Garden key. First NPC on hill by small temple where you buy items says I don’t.

Also, NPC that gives out Galahad sanctuary mission… I hand Galahad garden key to, and it comes back in inventory appropriately. However, I only get offered the choice of " no, I prefer to stay out of the fight", or “Goodbye.”

I need some kind of reset or something?

Character: Tranzaction