Can't use battle pass items

Basic Info:

Platform: Steam
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 1727
Mods: =MODS=


Bug Description:

Loss of use of battle pass items.


Bug Reproduction:

Unlock but don’t claim battle pass items.

ETA: Was hunting star metal, finally found a node, Went to grab my fancy wand. Greyed out. Running back to my transatorystone minibase we run across a saber-tooth, thralls fighting, go to use my nice new fancy bow… nope grayed out. Get back to base and find out I can’t use anything I got through the battle pass. Check my pass, had been claiming challenges and unlocking battle pass items but never collected the items. Collected them all and the issue was fixed.

1 Like

Greetings Exile,

Thank you for reaching out. If you experience this issue again in the future please try to leave and join the game to ensure all your account information is synced with our services.

If any other issues occur with your Battle pass progression or purchases please submit a ticket to our Help center so our team better assist you.

Make sure to select “in-game purchase” as the issue type.

Have a great week!

Why do I feel like I owe you something for that blow off :thinking:

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