Purchased Bazaar items and completed battle pass items only available sometimes

Basic Info:

Platform: Epic Games Store
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 1504
Mods: No mods


Bug Description:

I’ve purchased and completed battle pass and items from battle pass will not be available to me to use as well as items from the Bazzar. Some days I get to use them and other days I don’t.


Bug Reproduction:

1.Gave Funcom my money. 2. I purchased battle pass and items from Bazaar. 3. Completed challenges in battle pass. 4. I don’t get to use the items I paid for and then had to work for in your game.

Hello @Tom!

We’ll need you to answer some questions so we can understand your issue better if that’s alright :smile:

  • Could you let us know if you have a wired or wireless connection?
  • When this issue happens, is it accompanied by any FPS drops or lag spikes?
  • Does this issue happen in Single Player or on another server?

Thanks in advance.

this issue also happens to me on PS5 Official server, the items I’ve purchased are essentially greyed out; if I log out and close down Conan and log back in, it works again. This is on PS5 though, so I’m not sure if it’s the same issue :slight_smile:

It sounds like what happens to me occasionally on PC, verifying the integrity of my game files via Steam usually fixes it.

I put a ticket in about a week ago for an issue where I’m not able to spawn in items from the past BP. I paid for it and also claimed the rewards… I should have everything unlocked but it keeps telling me in the admin panel, failed to spawn item… I also did chapter 2 and have it fully completed and all of those items seem to spawn fine. I’m not sure what’s wrong. I play on a modded private server but I also tried spawning the same items in on single player with no mods and it still wasn’t working. I haven’t had any lags/fps drops and am wired in.

Factor into all this that Funcom staff were on annual vacation in December and will be playing catchup right now (a guess).

As the new BattlePass and Bazaar stuff rely on periodic security validations and therefore secure connectivity, all you would need is an intermittent link to the Funcom platform running that check and your game would likely get ‘confused’ as to whether you have rights to said item(s);

Or you just qualified for said item(s) and your game has not polled;

Or there’s undue traffic due to hack-attacks, general server play, alien attacks, hack attacks, sunspots, dog p-ing on the network routers, exploits, etc.

One of the biggest issues with trying to monetise games in a way that is not utterly insulting and exploitative is to maintain that international connection for repeated security checks and verification. It’s a biggie, and one that many companies don’t solve satisfactorily.

Personally, I suspect it’s not really a solveable issue and people will just vote with their feet and not pay attention to the Bazaar - and BattlePass stuff outside of the ‘freebies’ via challenge completion.

ps Good Luck!

Did you buy it though. Completing it will only give you the free items not all.

No problèm on PC

Yep, I did!

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