Cant use launcher

I tried steam new and old! I cant play or even patch since last update. I am going to just unsub if this doesnt get fixed. I reinstalled 3 times now and nothing. It says Dimension server error. Fix this please

You can open a Customer Support ticket @ and link to this page in the message space.

You can also download patches manually and install them that way

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The issue is the help.funcom says to come to forums for tech isuses!
Im not gonna keep paying for accounts I phsyically can not use due to slow support and Dumb client issues caused by patches.