Changing funcom id

Hi, I would like to change my funcom id which is shown in the game.
I created request in zendesk and now the status is “solved”. The request id is #38283.
However my funcom id is not changed in the game.
I wonder what I have to do to change it?
Thanks a lot.

@Community ^^

1 Like

It really depends on the reason; such as real name.

Generally it can take up to a few weeks.

Narelle has pinged the right people and should be able to answer your questions though.

Hey!

Thanks for the poke @Narelle!

Our Zendesk team is on it! :discopug: