Char Transfer Failed?

[Dkmikes]

Game mode: Online official
Type of issue: Bug
Server type: PvE-Conflict
Region: EU
Mods?: No
Edition: Steam

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Bug Description:

See picture, cant get char transfer to work.

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Expected Behavior:

Transfering char with no problem??

Steps to Reproduce:

1. Click the up load button in char transfer.
   
   

[Ragnaguard]

u have thralls on u?