Character lost in transfer

Game mode: Online official
Type of issue: Character lost in transfer
Server type: Pvp official
Region: USA
Hardware: Xbox series x

Bug Description:

My character “r1pp3d rampage” was lost along with my items attempting to transfer from official server 7072, to official 2580 giving me “token failed” messages.

Steps to Reproduce:

*Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find

  1. Be %99 encumbrance
    2.attempt export of character
    3.find new server
    4.attempt import of character
    5.get “token failed” message

Hello @Saint_Nick, welcome to the forums!

You’ll need to submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.