Lost my character during transfer. Token failed error

Game mode: [ Select one: (Online official | Online private | Single-player | Co-op)]
Type of issue: [ Select one: Crash | Bug | Performance | Other ]
Server type: [ Select one: PvP | PvE-Conflict | PvE ]
Region: [ Please enter your server region ]
Hardware: [ Please specify what model of Xbox you’re using ]


Bug Description: was transferring from server 2810, tried to upload on server 7080

Character name was xXMETALDOGXx please help recover my character

A clear and concise description of what the bug is.


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. (etc)

Hello @Seanm, welcome to the forums!
You’ll need to submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.