Lost character while transferring

[Rosecactus98]

I waa transfering from one server to an other and it got lost and im hoping i can get it back!

Xbox gamer tag - Rosecactus98
Character name - Rosecactus98
Server i came from - 2116
Server i am going to-2113

Error processing transfer on client during import: tokenfailed

[Azazane]

Hello @Rosecactus98, welcome to the forums!

You’ll need to submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.

[Rosecactus98]

Thank you! That was easier lol