Lost 2 characters during server transfer on Xbox

So i can upload my character, type transfer etc, When i pick a new server to import it says error tokenfailed And then i couldn’t import my characters anywhere…they are lost somewhere i need help i lost everything i worked hard for!

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You and everyone else

We are still investigating the character transfer feature but in the meantime we need your help.

Please send us a message/DM here on the forums with the following information:

  • Server number
  • Character name
  • Clan name (if applicable)

Make sure to include @ Dana or @ Community when sending your message.

This way we can look into each case individually and try to figure out what happened with these failed transfers.

Thank you for helping us with the investigation.

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