Character transfer issues

Game mode:online official [ Select one: (Online official | Online private | Single-player | Co-op)]
Type of issue: character transfer issues
[ Select one: Crash | Bug | Performance | Other ]

Server type: Pvp
[ Select one: PvP | PvE-Conflict | PvE ]

Region:eu [ Please enter your server region ]
Hardware: PS4 slim
[ Please specify what model of PS4 or 5 you’re using ]

Bug Description:

Once again then: I tried to upload, successful, tried to transfer to another server got a token failed error. Restarted game no import option.

A clear and concise description of what the bug is.

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Uploaded character successfully and I made sure I wasn’t over encumbered.
  2. I chose another server and when I clicked import character I got error saying: error processing transfer in client during import token failed.
  3. Closed game and tried again but now no option to import any character.
  4. Tried that a few times same problem.

Hi @BigDankSloth,

Submit a ticket at → Zendesk, Click me! ←
Report your problem by selecting “character transfer issues” from the drop down menu and providing your ID/platform so they can help you further.


Thank you, I’ve done that now.

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