Cinematic broken

Game mode: Online official
Type of issue: Bug
Server type: PvE
Region: Europe
Mods?: No
Edition: Steam

Bug Description:

Cinematic in the Asylum of the Fiends does not work.

Expected Behavior:

Finish the vault. As soon as you start the cinematic you will get this screen:

Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Go to the final chamber after the boss in the Asylum of the Fiends vault
  2. Interact with the lore object
  3. Notice how the screen turns blank.


Thank you for your support. Our team is aware of the issue and already investigating.

Make sure to reach out to us if you find any other matters we should address.

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