Clean Install, Dedicated Server Crashing with an Out of Memory Error

Hello there,

So we have been running a Conan server for years.
The Janurary patch was troublesome for us, continuous crashes LOTS of errors in the logs.

We decided to wipe the server clean, delete everything, save games, configs, etc…
We downloaded fresh files from Steam, validated them and configured everything from the ground up (cleanly).

We are getting the following output, I was hoping someone has seen this before and can help us figure out what we need to do to resolve it.

[2020.02.19-01.13.35:780][862]LogMemory:Warning: Freeing 33554432 bytes from backup pool to handle out of memory.

[2020.02.19-01.13.35:780][862]LogMemory:Warning: MemoryStats:

AvailablePhysical 5651607552

AvailableVirtual 140727214206976

UsedPhysical 5387259904

PeakUsedPhysical 5435420672

UsedVirtual 5612445696

PeakUsedVirtual 5664526336

[2020.02.19-01.13.35:780][862]FMallocBinned2 Mem report

[2020.02.19-01.13.35:780][862]Constants.BinnedPageSize = 65536

[2020.02.19-01.13.35:780][862]Constants.BinnedAllocationGranularity = 65536

[2020.02.19-01.13.35:780][862]Small Pool Allocations: 3020.425797mb (including block size padding)

[2020.02.19-01.13.35:780][862]Small Pool OS Allocated: 3070.500000mb

[2020.02.19-01.13.35:780][862]Large Pool Requested Allocations: 2080.050873mb

[2020.02.19-01.13.35:780][862]Large Pool OS Allocated: 2194.062500mb

[2020.02.19-01.13.35:780][862]Requested Allocations: 2080.050873mb

[2020.02.19-01.13.35:780][862]OS Allocated: 2194.062500mb

[2020.02.19-01.13.35:780][862]PoolInfo: 2.687500mb

[2020.02.19-01.13.35:780][862]Hash: 0.125000mb

[2020.02.19-01.13.35:780][862]TLS: 0.500000mb

[2020.02.19-01.13.35:780][862]Total allocated from OS: 5267.875000mb

[2020.02.19-01.13.35:780][862]Cached free OS pages: 0.000000mb

[2020.02.19-01.13.35:790][862]LogWindows: Windows GetLastError: The operation completed successfully. (0)

[2020.02.19-01.23.35:740][862]LogWindows:Error: === Critical error: ===


[2020.02.19-01.23.35:740][862]LogWindows:Error: Fatal error: [File:C:\B\branch_exiles-live-roh-p2\code\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] [Line: 171]

[2020.02.19-01.23.35:740][862]LogWindows:Error: Ran out of memory in app state 'WorldPersistenceDone' allocating 6750208 bytes with alignment 0




[2020.02.19-01.23.35:742][862]LogExit: Executing StaticShutdownAfterError

[2020.02.19-01.23.35:812][862]LogPhysics:Error: PHYSX: (C:\Funcom\Exiles\Engine\Source\ThirdParty\PhysX\PhysX_3.4\Source\PhysX\src\NpScene.cpp 226) eINVALID_OPERATION : PxScene::release(): Scene is still being simulated! PxScene::fetchResults() is called implicitly.

[2020.02.19-01.23.36:309][862]LogWindows: FPlatformMisc::RequestExit(1)

[2020.02.19-01.23.36:309][862]Log file closed, 02/18/20 18:23:36

The server has 8 Cores (16 Threads) and 64GB of memory.
The pagefile is static at 14GB.
When this error happens, we have over 30GB of memory available (not running out of physical memory)
We also are only using 2GB of the 14GB pagefile (12GB or available paging space).

I don’t see any reason for the memory error in the logs.
Anyone been seeing this lately? Any ideas on what to check / try to keep everything stable?
It goes down about 3 times a day on average.

Thanks for taking a look!