CRASH opening inventory

**Game mode: Single-player
**Type of issue: Crash
**Server type: PvE
**Region: America
**Hardware: Xbox one

Bug Description: Game crashes regularly opening my or my thralls inventory admin mode on or off


Steps to Reproduce: Play the game and open an inventory

Found the game on Game Pass liked it enough to drop a $100 + on the complete edition since downloading all the DLC the crashes started on both maps…

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additionally a complete uninstall/reinstall did reduce the crashes but they Still happen too regularly

Hey there, before we move further, could you please answer these three questions for me?

  • Do you have your game installed on an SSD or HDD?
  • Is the console stable playing other demanding games?
  • Do the crashes ONLY happen when opening the inventory?

factory xbox one with hdd
stable playing ALL other games this is the only one
yes only when opening my or my thralls inventory seems to be random sometimes after a boss fight sometimes at my base. I’m at the point I wont open an inventory unless I am at my base.
A complete uninstall/reinstall helped a little still happens far too often. Seems I spend more time waiting for the game to reload than I do playing.

This started AFTER I dropped $100+ on the complete edition and downloading all the DLC.
Prior to that I had no issues.

Alright, thank you very much for the information. As we’ve started seeing similar reports, it’s safe to think there might be an issue on the performance side. I’ve sent this information to our team for them to investigate.

We’re very sorry for the inconvenience. Don’t hesitate to reach out again if you encounter any other issues.

Thank YOU for even paying attention. I will add that running the game in quality mode was next to impossible major lag and pop in all over. Running it in performance mode helps a lot but it still lags at times. Again this was not an issue playing the base game on game pass. The crashes started after I paid for the complete edition and downloaded all the dlc. Again thank YOU for responding.

Thought I might give an update on the situation.

As a last-ditch effort to try and solve the issue I deleted my saves and started a new game. The thinking was that the saves began before I downloaded all the dlc and somehow the saves can’t handle it. So far 20+ hours and not one crash and LOTS of inventory opening. Not saying it’s fixed but it seems to be, at least for now. If anything changes, I will update again.

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That’s amazing to hear. We’re glad it’s solved. Regardless, we’ll relay this feedback to our team to make sure any issues are fixed. Let us know if you encounter any other issues.

As an aside I was also getting black flashes and partially loaded terrain like in other reports. Actually ran into an unloaded part of the map and fell through. That seems to be gone as well.