Sorry to hear about your problem.
Please reach out to us at funcom.zendesk.com with a ticket about your transfer issue and our team there may be able to help you recover your character.
This is literally a meme, submitting it at zendesk gets me an automated message with this content:
Greetings Exile and thank you for bringing this to our attention.
Please feel free to share this report over to our forums Conan Exiles - Funcom Forums
as you will be able to find more information on this issue there.
We want to keep all in game issues visible to all our players so the forums are the best place to check for bug reports.
You can read more about how to report a bug here: https://funcom.zendesk.com/hc/en-us/articles/360059421512-How-to-report-a-bug
Thank you for your patience and understanding.