Crashes during load screen


Basic Info:

Platform: PlayStation 4
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: 3502-pve


Bug Description:

Crashes during load screen


Bug Reproduction:

Select sever, load screen for 2 minutes 30 seconds, blue error screen ce-34878-0. Using external hdd.

4 Likes

In another post player with that issue unplugged his external drive while unit was on prompting a repair on ps4 he did that and fixed it not sure if he went into safe mode or not @rage1332 .

2 Likes

Welcome to the Forum

1 Like

Same here but only on Siptah map. Before PS4 system update it worked.

4 Likes

Likewise this one has had a load fail cycle for Siptah since the recent hotfix.

Exiled Lands aren’t exactly stable enough for OSHA standards, but Siptah flat out leaves this one in the deep blue screen.

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Hello there everyone!

Thank you for reporting this situation to us!

Would you be so kind as to provide us with a screenshot of the error message that shows up when the game crashes?

3 Likes

It’s been happening since the update can’t look into work benches at base with out screen freezing and having to close application, even after the hot fix it only fixed invisible stuff but everything else persists, when people cast spells you’ll most likely DC , raiding with arrows zooming in has blue screened me and if you re fighting near a base yo quant to raid you’ll most likely blue screen and that’s on my new ps5 imagine ps4 I have clan mates that refuse to play right now cause they on ps4

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Tried that. Didn’t change anything. Thanks

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Sorry to hear that. Good luck :+1:

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Removed the hard drive from the PS menu option without unplugging the cable. After that restarted PS4, now Isle of Siptah loads without crashing.

3 Likes

Great to hear.

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seems like a common problem. it also happens to me in series s, or the game crashes when starting and you have to start it again

This one includes screenshots and videos when submitting the error report via PlayStation.
Do those not make it to Funcom?

This one will absolutely get images directly here with the next event, the above inquiry is curiousity, not accusation.

Edit


3 Likes

My PlayStation 4 crashes and blue screens every time I’m in the game or loading into the game is funcom ever going to fix this issue ?

2 Likes

If they are not listening, or acknowledging the problem, please post your video of crashing, bugs on social media. This will help get the community back its game. If we all pitch in. Thanks!

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Thank you everyone for your replies and for the information provided!

We have reported this situation through the appropriate channel and we’re currently looking into it.

We truly appreciate your diligence and patience demonstrated towards the situation!

4 Likes

Thank you

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This behavior started happening to me too Latin American Server #4520 - after exiting the Abysmal Refuge dungeon

1 Like