Crom Coin Purchase

Basic Info:

Platform: Xbox Series X
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE
Map: Isle of Siptah
Server Name: =SERVER NAME=


Bug Description:

I was trying to purchase crom coins for battlepass. It kept giving me an “oops” error but did charge my bank for 4 9.99 purchased and 1 19.99 purchase but did not add those Crom coins to my account. I would like the coins added for all these purchases please. This is a total of 7440 crom coins


Bug Reproduction:

Selected new battlepass, selected purchase coins, selected packages

Are you one of those people that clicks the browser icon on the desktop and if it doesn’t open in a microsecond keep clicking and end up with twenty open browsers ten minutes later?

1 Like

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day!