Game mode: My own Privately Owned Publicly Facing Server
Type of issue: Dedicated server crash
Server type : PvE
Region: North America (USA)
After my server has been running for an undetermined amount of time (hours since last reboot), it suddenly crashes. I’ve seen it twice now since Isle of Siptah. I had the server online for months at a time without crashing on the old map.
Here’s what’s saved in the ConanSandbox-backup- log file at the moment of the crash:
[2020.09.19-21.45.13:228][515]
Script stack log unavailable (DO_BLUEPRINT_GUARD_BASE==0)!
[2020.09.19-21.45.13:807][515]LogWindows:Error: === Critical error: ===
[2020.09.19-21.45.13:807][515]LogWindows:Error:
[2020.09.19-21.45.13:807][515]LogWindows:Error: Fatal error!
[2020.09.19-21.45.13:807][515]LogWindows:Error:
[2020.09.19-21.45.13:807][515]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000097
[2020.09.19-21.45.13:807][515]LogWindows:Error:
[2020.09.19-21.45.13:807][515]LogWindows:Error: !0x0000000000000000
[2020.09.19-21.45.13:807][515]LogWindows:Error:
[2020.09.19-21.45.13:814][515]LogExit: Executing StaticShutdownAfterError
[2020.09.19-21.45.14:109][515]LogWindows: FPlatformMisc::RequestExit(1)
[2020.09.19-21.45.14:109][515]Log file closed, 09/19/20 17:45:14
And the most recent time it happened:
[2020.09.25-14.59.44:739][939]
Script stack log unavailable (DO_BLUEPRINT_GUARD_BASE==0)!
[2020.09.25-14.59.45:024][939]LogWindows:Error: === Critical error: ===
[2020.09.25-14.59.45:024][939]LogWindows:Error:
[2020.09.25-14.59.45:024][939]LogWindows:Error: Fatal error!
[2020.09.25-14.59.45:024][939]LogWindows:Error:
[2020.09.25-14.59.45:024][939]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000008
[2020.09.25-14.59.45:024][939]LogWindows:Error:
[2020.09.25-14.59.45:024][939]LogWindows:Error: !0x0000000000000000
[2020.09.25-14.59.45:024][939]LogWindows:Error:
[2020.09.25-14.59.45:026][939]LogExit: Executing StaticShutdownAfterError
[2020.09.25-14.59.45:303][939]LogWindows: FPlatformMisc::RequestExit(1)
[2020.09.25-14.59.45:303][939]Log file closed, 09/25/20 10:59:45
Google searching finds mostly old reports that advise people to update their mods. However my server doesn’t run any mods.
There is no step by step to making the server crash like this that I know of. It has “randomly” done this twice now that I know about, as posted above.
Narelle
September 25, 2020, 6:58pm
2
I had a random crash on one of my servers as well. It just crashed for no reason (no crash log report generated). There weren’t even any people online on that server at the time of the crash:
[2020.09.24-21.54.16:666][485]LogServerStats: Sending report: exiles-stats?players=0&=22.20%3A33.40%3A142.65&uptime=24785&memory=18344525824%3A68630523904%3A4199178240%3A4304887808&cpu_time=2.205201%3A17.641611&npcailods=0%3A0%3A0%3A5125&buildingailods=0%3A0%3A0%3A10&placeableailods=0%3A0%3A0%3A221&ipv4=81.19.208.3&sport=7905
[2020.09.24-21.55.16:653][281]LogServerStats: Sending report: exiles-stats?players=0&=21.85%3A33.40%3A142.87&uptime=24845&memory=18345025536%3A68630523904%3A4199170048%3A4304887808&cpu_time=1.453792%3A11.630334&npcailods=0%3A0%3A0%3A5125&buildingailods=0%3A0%3A0%3A10&placeableailods=0%3A0%3A0%3A221&ipv4=81.19.208.3&sport=7905
[2020.09.24-21.56.16:671][ 78]LogServerStats: Sending report: exiles-stats?players=0&=23.07%3A33.40%3A139.22&uptime=24905&memory=18340560896%3A68630523904%3A4199346176%3A4304887808&cpu_time=1.453689%3A11.629508&npcailods=0%3A0%3A0%3A5125&buildingailods=0%3A0%3A0%3A10&placeableailods=0%3A0%3A0%3A221&ipv4=81.19.208.3&sport=7905
[2020.09.24-21.57.16:679][874]LogServerStats: Sending report: exiles-stats?players=0&=27.24%3A33.41%3A148.23&uptime=24965&memory=18332422144%3A68630523904%3A4199383040%3A4304887808&cpu_time=2.188704%3A17.509636&npcailods=0%3A0%3A0%3A5125&buildingailods=0%3A0%3A0%3A10&placeableailods=0%3A0%3A0%3A221&ipv4=81.19.208.3&sport=7905
[2020.09.24-21.57.54:183][995]
Script stack log unavailable (DO_BLUEPRINT_GUARD_BASE==0)!
[2020.09.24-21.57.54:291][995]LogWindows:Error: === Critical error: ===
[2020.09.24-21.57.54:291][995]LogWindows:Error:
[2020.09.24-21.57.54:292][995]LogWindows:Error: Fatal error!
[2020.09.24-21.57.54:292][995]LogWindows:Error:
[2020.09.24-21.57.54:292][995]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x4debd900
[2020.09.24-21.57.54:292][995]LogWindows:Error:
[2020.09.24-21.57.54:292][995]LogWindows:Error: !0x0000000000000000
[2020.09.24-21.57.54:293][995]LogWindows:Error:
[2020.09.24-21.57.54:299][995]LogExit: Executing StaticShutdownAfterError
[2020.09.24-21.57.54:719][995]LogWindows: FPlatformMisc::RequestExit(1)
[2020.09.24-21.57.54:719][995]Log file closed, 09/24/20 23:57:54
Narelle
September 26, 2020, 7:58am
3
I’ve got another random crash. Again, no crash report generated:
[2020.09.26-06.20.20:210][333]LogServerStats: Sending report: exiles-stats?players=0&=28.22%3A33.42%3A141.94&uptime=54474&memory=20569939968%3A68630523904%3A4423843840%3A4535971840&cpu_time=0.726844%3A5.814754&npcailods=0%3A0%3A0%3A5124&buildingailods=0%3A0%3A0%3A10&placeableailods=0%3A0%3A0%3A224&ipv4=81.19.208.3&sport=7905
[2020.09.26-06.21.18:657][ 81]
Script stack log unavailable (DO_BLUEPRINT_GUARD_BASE==0)!
[2020.09.26-06.21.18:875][ 81]LogWindows:Error: === Critical error: ===
[2020.09.26-06.21.18:875][ 81]LogWindows:Error:
[2020.09.26-06.21.18:876][ 81]LogWindows:Error: Fatal error!
[2020.09.26-06.21.18:876][ 81]LogWindows:Error:
[2020.09.26-06.21.18:876][ 81]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x07142700
[2020.09.26-06.21.18:876][ 81]LogWindows:Error:
[2020.09.26-06.21.18:876][ 81]LogWindows:Error: !0x0000000000000000
[2020.09.26-06.21.18:876][ 81]LogWindows:Error:
[2020.09.26-06.21.18:885][ 81]LogExit: Executing StaticShutdownAfterError
[2020.09.26-06.21.19:325][ 81]LogWindows: FPlatformMisc::RequestExit(1)
[2020.09.26-06.21.19:325][ 81]Log file closed, 09/26/20 08:21:19
EDIT: It is funny, that this server only crashes when there are no people online.
system
Closed
October 3, 2020, 7:58am
4
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