Hello, I come here desperate to ask for help. I opened a ticket on the 16th of August asking for help, I already made 4 referrals to that request, I made 6 Petitions in-game asking for help, and so far no answer, no help, nothing
On the 16th of August when I went to delete 2 low lvl characters i had, by mistake as I confused the characters, I deleted my Priest of Mitra lvl 73
Since that day I ask the favor to restore my Priest of Mitra, and got zero help
PLEASE Funcom read my Ticket, my Petition, now my Post too, and PLEASE HELP
Urgent
It may be possible to retrieve a deleted character within 30 days
Have you tried direct messaging the Community Manager @AndyB or Customer Service Manager @Tamtor
Hi, how can i write a message to andyb? i donĀ“t find any button for this?
my char is deleted too, i pay for a premium account two times and my account is only for one month payed and my 80 Char is deleted, i cry
HI, i found it, and i wrote to andyB.
before i wrote this text, there wasnĀ“t the blue button with āmessageā i think, because this was my first post in the forum. thank you.
I canāt message to any of them
I already ask for help on Facebook too, same, none help
I already managed to send messages to @AndyB and @Tamtor. I hope they can help me
Thanks @Guiltyfeet
Greetings. Please Funcom, I still have no help to restore my Priest of Mitra There are only 8 days left to make 1 month! I would love not to lose this char, I spent a lot of money on it, it is well equipped, it is my main char, and I am a subscriber Once again I very much ask for your attention, understanding and help
is there no support more time?
is it now 4 Days no answear and this AndyB write nothing.
i understand AoC are dead but i have payd money so please give me my charakter and my money back who i payd 2x to muchā¦
Unfortunately this is the reality, since the 16th of August I ask for help, by ticket on support, by petition in-game, in forums, on facebook itās unbelievable In 8 days my character is unrecoverable, I donāt understand
If someone from Funcom read this, and if this helps, these are my tickets
[Funcom Support #1147023]
[Funcom Support #1147076]
[Funcom Support #1148012]
You should refrain to open several tickets for one issueā¦
Had the same problem but after 3 weeks ingame support could save my charā¦close call also hereā¦
Good Luck man!
Try opening more support tickets, theyāll respond to one of them Iām sure.
Thaaaaaaaaaaaaaaaaaaanks FUNCOM
Thank you very much for having restored my POM. I am very happy and thankful. I will be much more careful from here on to avoid making mistakes. My deepest thanks. Stay safe
I am also very grateful to everyone who gave me strength and help, here in the forums and also in-game
At least for some of us the world has been restored! Congratz man and happy smiting
i m happy for you!
i m still waiting.
And waitā¦
And waitā¦
10 Days now, sorry but why have i pay for 2 months?
sure not for the support -.-
And waitā¦