Does funcom run the official servers?, this is about an automated ban

Conan Exiles Xbox Discussion Xbox Servers & Clans
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My friend GT: primoblaze was banned a year ago and this ban has still not been lifted, can someone tell me im in the wrong forum, or where can i post a ticket, whomever get back to me, thanks in advance.

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Your friend can submit a ticket through here for ban appeal.

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