Dr. Bannerman refuses to speak about the Lady Margaret

Secret World Legends Support Bug Reports
1

Decided to create my third character and started the first story line, Dawning of an Endless Night. Heavily out-leveled the area while enjoying the Anniversary event. Right now I am stuck on Tier 4 (Ask Dr Bannerman about the Lady Margaret), where you have to go and speak to Dr Bannerman and receive a clue about the Lady Margaret.

The dialog box appears when I go to the good doctor. When I click on it, it greys out but Dr Bannerman does not speak. It remains grey until I zone out and zone back in. I have tried logging, running another nearby NE story mission I had not run, waiting days and trying again, and just waiting around. It never advances and the dialog box remains grey.

2

I’m sorry to hear you’ve been affected by this issue.

It sounds like you’ve already tried our normal workarounds for this - If you haven’t already, please submit a petition in-game (from “Help” in the in-game menu or by using “/petition” in your chat window). A Game Master can then help you proceed with your story mission.

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3

So I popped in yesterday and hit the good doctor again so I could file my in-game help petition. And it actually worked this time.

Thank you for the quick response, so glad to finally have the story advance so I could start investigation missions.

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4

Thanks for the update! I’m glad to hear it all worked out.

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