Basic Info:
Platform: Steam
Issue Type: Battle Pass
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=
Bug Description:
Cannot claim reward after completing challenge
Bug Reproduction:
Complete challenge, open battle pass, press “claim reward”, get message “failed to claim reward”
Greetings Bodin!
Thank you for reporting your situation regarding the inability to claim a reward.
In order for our team to properly assess the issue, could you please gives us the following information:
1 - Are you playing on an Official Server or Private Server?
2 - In case you are playing in a Private Server, are you perhaps using mods?
3 - Could you please send us a screenshot of your battlepass and of the error message?
Thank you in advance!
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