Failed to Claim Reward (again)

Basic Info:

Platform: Steam
Issue Type: Battle Pass
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=


Bug Description:

Cannot claim reward after completing challenge


Bug Reproduction:

Complete challenge, open battle pass, press “claim reward”, get message “failed to claim reward”

Greetings Bodin!
Thank you for reporting your situation regarding the inability to claim a reward.

In order for our team to properly assess the issue, could you please gives us the following information:

1 - Are you playing on an Official Server or Private Server?
2 - In case you are playing in a Private Server, are you perhaps using mods?
3 - Could you please send us a screenshot of your battlepass and of the error message?

Thank you in advance!

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.